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In today’s freight and logistics environment, fleet managers face more pressure than ever to maintain uptime, control costs, and meet tightening emissions standards. Yet for many operators, emissions-system maintenance remains unpredictable — leading to unplanned downtime, inconsistent performance, and budget headaches.
One major over-the-road fleet faced exactly that challenge. By partnering with Ceramex North America, they transformed their emissions-system maintenance from reactive to proactive — achieving consistent service intervals, reducing downtime, and gaining budget predictability across their entire operation.
This national fleet managed hundreds of trucks across multiple regions, each with its own service vendors and maintenance practices. Emissions systems, including DPFs and DOCs, were serviced at different intervals depending on location and vendor availability.
That inconsistency led to several critical issues:
Unplanned downtime from emissions-component failures
Escalating maintenance costs due to reactive repairs
Fluctuating service quality and vendor pricing
No reliable data for forecasting or long-term budgeting
Without standardized processes, emissions-system maintenance had become a major obstacle to efficiency and cost savings.
The fleet turned to Ceramex North America, a leader in emissions-system cleaning and remanufacturing. Ceramex introduced a data-driven, proactive maintenance program designed to bring predictability and control back to the fleet’s operations.
The strategy focused on three key elements:
Standardized Service Intervals — Consistent, evidence-based intervals across the fleet reduced the risk of over- or under-servicing.
Fixed-Rate Service Agreements — Predictable pricing eliminated cost variability and simplified budgeting.
Centralized Data and Reporting — Real-time visibility into service performance enabled accurate forecasting and continuous improvement.
A pilot program validated the approach, and the results spoke for themselves.
After scaling the program fleet-wide, the results were clear:
Reduction in unplanned downtime
Consistent, predictable service intervals across all locations
Stable, fixed maintenance costs that supported reliable long-term forecasting
The combination of Ceramex’s technical expertise, standardized processes, and data transparency turned emissions-system maintenance from a cost risk into a strategic advantage.
This partnership demonstrates how proactive maintenance delivers real business results. By implementing a structured, predictive approach, the fleet gained the visibility and control needed to:
Reach sustainability goals through efficient emissions performance
Ceramex helped the fleet achieve what every operator strives for — a predictable service interval and a maintenance model built for the future.
Ceramex helps fleets eliminate guesswork, control costs, and maximize uptime through standardized, data-backed emissions-system maintenance.
👉 Learn more at www.ceramexna.com or contact our team to explore how a proactive service strategy can transform your operations.
Ceramex North America LLC is the trusted leader in emissions-system cleaning, testing, and remanufacturing for heavy-duty and medium-duty fleets. With proven OEM partnerships and advanced technology, Ceramex provides data-driven service solutions that extend component life, reduce operating costs, and support environmental compliance.